FAQs

As much as we would like to fulfil your order fully, there may be occasions when an item is unvailable. on such occasion we will contact you either by telephone or by email to ask what you'd like us to do. We can either

a) Give you a full refund of the item

b) Substitute for a similar product of equal or more size (provided it does not make your parcel overweight). We will suggest a new item(s) for you that may be of a higher value, bigger size or multiple smaller sizes to make up the ordered size/value. This substituted item(s) will be made at no extra cost to you. Should the substituted item be of less value than the item ordered, we shall refund the difference.

It really depends on the mithai you're enjoying. Most Asian and Indian sweets can be kept in the fridge, but for best freshness consume within two to three days.  

Though we recommend to transfer them from the classic cardboard box into a glass container to keep them as fresh as possible. 

Ghee Indian sweets dipped in sugar syrup:

Like sooji halwa, laddu or jalebi can be kept out of the fridge in winter and eaten within 6-8 days or 15 days if kept in the fridge. 

Dipped in sugar syrup:

Like gulab jamun and rasgulla should be eaten as soon as possible in the summer (which is pretty easy, since they're super tasty), but are good for about four days when kept cool.

Khoya Indian sweets:

Like peda and barfi stay fresh for a good few days due to how the khoya is roasted. You can keep them fresh in the fridge for 7-10 days. 

Milk-based Asian and Indian desserts:

Like ras malai or kheer should be consumed within one to two days and refrigerated. 

Cake rusks are a sweet and tasty treat. To help you know how much sugar is in our cake rusks, here’s a brief overview:

1. The Regal no added sugar cake rusks contain 1.62g of sugar per 100g
2. Our crunchy tea rusks and zeera tea rusks both have 17g per 100g
3. Our original cake rusks have 27.5g per 100g
4. The Regal almond cakes rusks have 29g of sugar per 100g
5. Bottled tea toasts include 29.3g per 100g
6. Our soonfi cake rusks contain 30.4g per 100g
7. The egg free cake rusks have 33.7g per 100g

Is the cake rusk you’re curious about not listed?

No worries. You can also find out the amount of sugar in a rusk within the nutritional information of an individual product. All of our cake rusks can be found here.

Yes. Our famous Bombay Mix is indeed suitable for vegetarians.

All Regal products are both vegetarian and hallal. And we are AA accreddited by the BRC, which is the highest accreditation of this global standard in food safety. 

The Regal Bombay Mix snack bags contain the following ingredients:

• Gram flour noodles (gram flour, maize flour, caraway seed)
• PEANUTS
• Green lentil
• Chana dal
• Rice
• Rapeseed oil
• Salt
• Chilli
• Turmeric
• Paprika

Interested in our vegetarian Bombay mix? Find it in our Bombay mix product page.

Lunch at the office or at school, can get a little mundane but not with the Regal lunchbox ideas!

We have a variety of individually wrapped snacks and drinks that are just perfect for lunchboxes. Here are some of our lunchbox snacks to get you inspired:

Snack Cakes

Our milk, strawberry and chocolate with honey snack cakes are great lunchbox treats. Visit our cakes page for full product details.

Individually wrapped fairy cakes

Looking for a small cake treat? Our bag of fairy cakes are the perfect little treat when you fancy something sweet.

Sliced madeira cakes

Are you a fan of our madeira cakes but want a handy option to add to your lunchbox? Our sliced madeira cakes gives you three generous slices of our iconic madeira cake. Now you can enjoy the taste of home even at work.

Croissants

Our chocolate, custard and strawberry filled croissants are great for on the go. You get six of these delicious French pastries in a pack, which are individually wrapped for freshness and convenience. Or if you’re after a mini croissant with no filling, we’ve got this pack of 10 tasty mini croissants that are all individually wrapped too.Browse our puff pasty section if these snacks take your fancy.

Juice boxes

Our juice boxes fit perfectly into your standard lunchbox. But there’s nothing standard about the flavours. We’ve got mango, pomegranate, lychee, pink guava and if you like to mix things up, there’s also our mixed fruit nectar boxes. You can get your hands on these refreshingly good six-pack juice boxes here. 

And did you know that our team creates new products all the time?

These are our current lunchbox snack heroes, but they’ll be plenty more to come. Stay tuned to discover which new lunchbox snacks can catch your eye in the future.